What services does MediPulih offer?
MediPulih provides comprehensive primary healthcare services, including general consultations, health screenings, chronic disease management, vaccinations, minor surgeries, and more. We work very closely with several specialist in the hospital to provide a complete primary healthcare services with referral to hospital or other tertiary healthcare providers.
Do I need to make an appointment, or do you accept walk-ins?
While we encourage making appointments to reduce wait times, we do accept walk-in patients. However, priority will be given to patients with scheduled appointments.
What should I bring to my first visit?
Please bring your identification card (IC) or passport, any previous medical records, and a list of any medications you are currently taking.
How experienced are the doctors at MediPulih?
Our clinic is led by a General Practitioner with over 10 years of experience in primary healthcare, ensuring that patients receive high-quality medical care.
Do you offer health screenings and medical check-ups?
Yes, we offer a variety of health screenings, including blood tests, cholesterol checks, blood pressure monitoring, and annual medical check-ups.
Does MediPulih provide vaccination services?
Yes, we offer various vaccinations for children and adults, including flu shots, hepatitis vaccines, and other immunizations as per the national guidelines.
Can I get my medication directly from the clinic?
Yes, we have an in-house pharmacy where you can conveniently obtain the prescribed medications right after your consultation.
Do you accept insurance or medical cards?
We accept a range of insurance providers and medical cards. Please contact us or check with your insurance company to confirm if your coverage is applicable at our clinic.
What payment methods do you accept?
We accept cash, credit/debit cards, and mobile payment options like e-wallets for your convenience.
How do you handle patients with chronic conditions like diabetes or hypertension?
We provide ongoing management for chronic conditions, including regular monitoring, medication management, lifestyle advice, and referrals to specialists if necessary.
Do you offer women's health services?
Yes, we provide a range of women's health services, including pap smears, breast exams, antenatal care, family planning, and menopause management.
What are the clinic's operating hours?
We are a 24 hours clinic.
Do you provide medical certificates for work or school?
Yes, we can issue medical certificates (MC) following a consultation if we determine that a patient is unfit for work or school.
Is the clinic wheelchair accessible?
Yes, our clinic is designed to be accessible to patients with mobility issues, including wheelchair access.
What should I do in case of an emergency?
MediPulih handles non-emergency medical conditions. In case of a medical emergency, please visit the nearest hospital or call emergency services.
How do I get my test results?
We will contact you once your test results are ready. You can choose to receive them during a follow-up consultation or through a secure communication method, as discussed with your doctor.
Do you provide teleconsultation services?
Yes, we offer teleconsultations for patients who are unable to visit the clinic in person. Please contact us to schedule an online appointment.
Can I request a specific doctor for my consultation?
While we will do our best to accommodate requests for a specific doctor, it depends on their availability. We encourage patients to book in advance if they prefer to see a particular doctor.
Do you offer minor surgical procedures at the clinic?
Yes, our clinic is equipped to perform minor surgical procedures, such as wound suturing, abscess drainage, and mole removal.
How can I provide feedback about my visit?
We welcome feedback from our patients. You can provide feedback directly at the clinic, through our website, or via email at (once I have the email address will provide it to you). Your input helps us improve our services.
Do you provide long-term medication management for chronic patients?
Yes, we offer long-term medication management for our chronic patients. Additionally, we have a service called "PillCube," where your monthly medications are packed into small, easy-to-use packs. This helps ensure that patients, especially the elderly, do not forget to take their medication.
Does MediPulih offer house calls or onsite health screenings?
Yes, we provide house call services and onsite health screenings for patients who require medical attention but are unable to visit the clinic. Please contact us to schedule an appointment for these services.
